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Terms & conditions

Please read the following terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Nytro Multisport Technology. The collective work includes works that are licensed to Nytro Multisport Technology. Copyright 2003, Nytro Multisport Technology ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Nytro Multisport Technology or purchasing Nytro Multisport Technology products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Nytro Multisport Technology or to purchase Nytro Multisport Technology products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Nytro Multisport Technology. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Nytro Multisport Technology used in the site are trademarks or registered trademarks of Nytro Multisport Technology

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Nytro Multisport Technology disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Nytro Multisport Technology does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Nytro Multisport Technology does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Nytro Multisport Technology shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Nytro Multisport Technology has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Nytro Multisport Technology product is mistakenly listed at an incorrect price, Nytro Multisport Technology reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Nytro Multisport Technology reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nytro Multisport Technology shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Nytro Multisport Technology without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Nytro Multisport Technology may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Nytro Multisport Technology.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Nytro Multisport Technology products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Nytro Multisport Technology products) must be commenced within one (1) year after the claim or cause of action arises. Nytro Multisport Technology's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Nytro Multisport Technology may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Nytro Multisport Technology or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Nytro Multisport Technology does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nytro Multisport Technology is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Nytro Multisport Technology reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nytro Multisport Technology in its sole discretion.

You agree to indemnify, defend, and hold harmless Nytro Multisport Technology, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Nytro Multisport Technology may link to sites operated by third parties. However, even if the third party is affiliated with Nytro Multisport Technology, Nytro Multisport Technology has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nytro Multisport Technology. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Nytro Multisport Technology seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


All Policies listed under the INFO tab apply to web, store, and phone purchases.

Terms & Conditions

Return Policy

Nytro Multisport wants your shopping experience to be the best in the business. For that reason we offer a 30 day satisfaction guarantee. If you are not completely satisfied with your order, simply return the unused/unworn item(s) at your expense within 30 days of purchase for a full refund. Please read the details below as some restrictions apply. There is no need to contact Nytro prior to returning an item as an RA number is not required. Just follow the instructions on the packing slip included with your order.


Swim: Wetsuits, goggles, swimwear and apparel may only be returned if unused. All manufacturer tags and original packaging must be in tact and the item may not have been worn in the water. Nytro understands that proper fit is critical and we encourage you to try these items on in the comfort of your home. If the fit or style is not to your liking you have 30 days to return the item.


Bike: Purchasing a new bike can be just as exciting as it is nerve racking. Shop with peace of mind knowing that Nytro offers the same 30 day satisfaction guarantee on bikes as it does on other products. Furthermore, Nytro’s trained sales staff is here to assist you in selecting the right size bike. If you wish to return a bike for full refund, the bike must be unused, professionally packed, and returned in the condition in which it was received. If the bike is returned damaged or deemed ineligible for resale, the bike will be sent back to you at your expense.


Run: Nytro offers a wide variety of all your running needs. While most items can be returned for refund within 30 days, there are some items that cannot be returned. Running shoes, apparel, hats, visors, and socks may be returned as long as they are unused with all manufacturer tags and original packaging in tact. To ensure all Nytro products meet health guidelines the following items may not be returned: water bottles, hydration belts, food, supplements and nutrition.


Wheels: Whether your new wheels are for training or racing, Nytro wants you to be completely satisfied with your purchase. Nytro will accept the return of your wheel(s) within 30 days of purchase as long as the wheel(s) have not been glued, mounted with tires, or had a cassette installed.


Sale Items: If you purchase an item from Nytro while it is on sale and you are not completely satisfied, it may be returned within 30 days for a full refund. All original tags and packaging must be in tact to receive a refund.


Clearance Items: Clearance items are marked down at closeout prices for final sale and all sales are final. No exceptions.


Special Orders: If you wish to purchase a non-inventory or custom item from Nytro we are happy to accommodate most cases. However, all Special Order sales are final. No exceptions.


Damaged or Defective Product: Nytro inspects each order prior to shipment to ensure quality and accuracy. If you receive a wrong item please contact Nytro Customer Service immediately. If you receive a damaged item please contact Nytro Customer Service immediately. If you receive an item with a manufacturer defect and it is within 30 days of purchase please contact Nytro Customer Service. If more than 30 days have passed please contact the product’s manufacturer as you may have a Warranty Claim. All of the brands Nytro carries have detailed websites with contact/warranty information available. If you have any questions pertaining to a manufacturer’s warranty please contact Nytro Customer Service.


Exchanges: Nytro has the easiest exchange program in the business. If you’ve ordered an item that doesn’t fit, feel, or look right follow these easy steps to exchange the item. Simply login to your account and place a new order for the item you need. Due to the rapid changes in Nytro’s inventory it is best to place a new order as soon as possible to ensure availability. At your convenience, return the item you don’t want for a full refund. Our mailing address is located on the bottom of the packing slip received with your order. Keep in mind you have 30 days to return an item. Once the returned item is received by Nytro, a refund is applied and your exchange is complete.


Refunds: Nytro processes refunds once your returned item(s) have been received and inspected by our returns department. If you received free shipping because your original purchase totaled more than $100 and your return brings the order total below $100 Nytro will deduct the original shipping cost from your refund.


Website Use Policy

Welcome to Nytro Multisport Technology, Inc. (NYTRO). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern NYTRO’s relationship with you in relation to this website.


The term “NYTRO” or “us” or “we” refers to the owner of the website whose registered office is 940 S. Coast Highway 101, Encinitas CA 92024. The term “you” refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  •  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without NYTRO’s prior written consent.