Thankgiving Sale -  Shop Deals

Home/ Info/ Recalls



Important SRAM recall notice - ZIPP® 88 aluminum front hubs (February 15, 2015)

SRAM is working with the U.S. Consumer Product Safety Commission to announce a voluntary product recall of certain ZIPP 88 aluminum front hubs. SRAM has determined that there is a potential for the hub flange and flange ring on the front hub to fail and cause the wheel to collapse.

This presents a safety issue. As a result SRAM is retrieving and replacing all affected ZIPP 88 aluminum front hubs.

THIS ISSUE IS SAFETY RELATED SRAM will be advising consumers to stop using these products immediately. In the near future, we will be asking you to help us inform customers about the recall by posting a Safety Recall Poster in your store, which we will provide to you after coordination with U.S. Consumer Product Safety Commission. Failure of the ZIPP 88 front hubs, while in use, may result in loss of bicycle control and possible injury.

ISSUE - The 1st generation ZIPP front 88 hub may fail if there is a crack propagating in the hub flange face. This crack could result in the de-tensioning of all the wheel’s spokes. De-tensioning of the spokes will allow the flange rings normally held in place by spoke tension to be forced off their supporting bosses and move axially outward causing the wheel to collapse. As a result, the rider may lose control of the bicycle and crash.

CONSUMERS SRAM - is working with the U.S. Consumer Product Safety Commission to develop the materials to be used to notify consumers about this recall. We will advise you when this recall is going to be announced publicly to consumers. In the public announcement, we will be asking consumers owning one of these products to stop riding immediately and return their derailleurs to any SRAM dealer for verification of the product and to obtain a free replacement.

SRAM DEALER ACTION - Any dealer with a ZIPP 88 front hub installed on a bicycle wheel can exchange these hubs with their local SRAM DSD, TechCenter or SRAM Distributor. Return of the existing hub would be required.

PRODUCT AFFECTED AND SERIAL NUMBERS - The affected front hubs were sold to consumers as part of an entire front wheel. The approximate retail sale of the front hub/front bicycle wheel is from October 2008 to May 2010.

SRAM DEALER CUSTOMERS - PRODUCT IDENTIFICATION PROCEDURES - There is no UPC code or serial number on the front hubs. However, the affected ZIPP 88 aluminum front hubs are readily identifiable by the design of the external flange rings as pictured below.


Above is later generation of the 88 front hub and is unaffected by the Recall. Note the larger, silver, clinch nut and smaller flange ring.

Photo 3: Affected and unaffected flange rings and cinch nuts.

The recalled, 1st generation front hub has a Ring and Nut like the item on the Left (smoke color, with a “Z” and smaller clinch nut). The item on the Right shows a non-recall ring and nut. Note the larger nut and the smaller ring without the “Z”.

For further information, please contact your SRAM Customer Service or Technical Representative. Call (800) 346-2928 from 9 a.m. to 8 p.m. Eastern Time, Monday through Thursday, or 9 a.m. to 6 p.m. Eastern Time, Friday with any questions.


Important SRAM recall notice (December 16, 2013)

SRAM has issued a STOP ride notice on ALL Road Hydraulic brakes, both version, rim and disc. SRAM is working with the Consumer Product Safety Commission to finalize a comprehensive and approved solution. Here is what we can commit for customers as we work through this process:

  • Through the customer’s chosen Dealer, SRAM will provide a mechanical rim or disc brake system to replace a customer’s hydraulic rim or disc brake system.

  • SRAM will provide a fair labor cost cash reimbursement to the dealer for all installs.

  • SRAM will provide a voucher for product or cash reimbursement in an amount to be determined between SRAM and the CPSC.

More information can be found on the website.

SRAM Dealer Services will be handling replacement ASAP. Please call them for more info 800-346-2928


Gossamer BB30 Recall Noticed (November 16, 2010)

Specification: Gossamer Pro BB30 CK-OS6021CC/ Gossamer Pro Compact BB30 CK-OSC6021CC/ Gossamer BB30 CK-OS6020SS/ Gossamer Compact BB30 CK-OSC6020SS

Dear Customer: You are receiving this notice because you may have purchased a bicycle with a crankset that is subject to a recall. Full Speed Ahead (FSA) has received reports that the bolt shoulder on the non-drive Gossamer BB30 series crankarms can crack and break if the installer exceeds the recommended torque specification while tightening the crankbolt. If the bolt shoulder is cracked or damaged in any way, the crank arm can potentially loosen, causing the rider to lose control and fall.

Inspect your Gossamer Crankarms for the affected serial number range. If your crankarm has a serial number starting with 10B, 10C, or 10D; discontinue riding the bicycle until a replacement non-drive crank arm has been installed by your local bicycle dealer.

For questions on receiving a replacement non-drive arm with crankbolt or other concerns, please contact Full Speed Ahead Toll Free at 1 877 RIDE FSA (1-877-743-3372) or email, or visit the firm’s website at (pdf)

Mavic R-SYS Wheel Recall

As part of its ongoing commitment to customer safety and satisfaction, Mavic has announced a voluntary recall of its R-SYS front wheels. 

Mavic has identified that the carbon tubular spokes of the R-SYS front wheel may break during use in certain circumstances and causing the rider to lose control and possibly fall, potentially sustaining injury.

All models of Mavic R-SYS front wheels are concerned (R-SYS, R-SYS test, R-SYS Premium), whether purchased separately or as part of a bicycle. The wheels must no longer be used. 

Consumers should immediately return their front wheel to a Mavic dealer; and a new upgraded R-SYS front wheel will be delivered free of charge. This exchange will start from 31st of March 2009. 

For any further question, please ask your local Mavic Dealer, or call the following number for USA only: 888-466-2842 

Mavic regrets any inconvenience. We appreciate your understanding and, we look forward to providing you a superior upgrade to the one of the finest wheels on the market.

SRAM 10-Speed Chain Power Locks Recall

Dear Valued Customer:
SRAM, in conjunction with the US Consumer Product Safety Commission, announced a voluntary recall of the SRAM 10-Speed Chain Powerlock connector links. They discovered the Powerlock connector plate could crack during installation or early use, causing loss of bicycle control and possible injury. For this reason, SRAM is recalling and replacing all affected SRAM 10-Speed Chain Powerlock connector links. 

To learn more about the recall and obtain a return authorization number and replacement Power Lock connector links, please visit the link below. If you have further questions regarding this recall, please call the SRAM Dealer Service line at 1-800-2928.

Download PDF of SRAM voluntary Recall Notice

Felt issues recall of cross bikes

The U.S. Consumer Product Safety Commission, in cooperation with Felt Bicycles has issued a voluntary recall of about 1450 2007/2008 F1X Cyclocross bicycles.

The bicycle’s fork steerer tube can break, causing the rider to lose control, fall and suffer injuries. There have been six reports of these forks breaking with minor injuries reported in two of the incidentsThe recall includes all 2007/2008 Felt F1X Cyclocross Bicycles.

These bicycles are available in Semi-Matte Black and have aluminum frames with carbon fiber forks with aluminum steerer tubes Bicycle specialty stores nationwide sold the 2007/2008 Felt F1X Cyclocross between July 2006 and April 2009 for between $1,449.00 and $1,499.00. They were manufactured in Taiwan.Consumers should immediately stop using the recalled bicycles and contact their local Felt Bicycles dealer to receive a free inspection and repair.

For additional information, call Felt Bicycles toll-free at (866) 433-5887 or (866) 4-FELT-US, or visit the company web site at

3T Ventus Voluntary Recall

On March 23, 2010, the U.S. Consumer Product Safety Commission, in cooperation with 3T announced a voluntary recall of all VENTUS LTD, Ventus LTD 17, VENTUS LTD Gold, VENTUS LTD Track, VENTUS TEAM and VENTUS TEAM 17 bicycle aerobars. The recalled aerobar models were sold in one size and color for each model; Black with red stripe for the Team and black with silver stripe for the Ltd. The "VENTUS” and “3T” logos are on the top side of the bar with the model name.

The two rubber hand grips on the aerobars bars can loosen or slip off during use in humid, wet or salty conditions, posing a fall or injury hazard to the rider. Two incidents were reported to 3T involving adults with minor abrasions.

The recalled aerobars were sold at independent bicycle retailers and Internet retailers nationwide from January 2008 through November 2009 for about $1,200 for the LTD models and $1,000 for the TEAM models.


For additional information, visit the company web site at 

Important Safety Notice - 2009 FELT Model B12, B16 and S32 Bicycles

As part of our ongoing commitment to customer safety and satisfaction Felt has issued a voluntary recall of its 2009 B12, B16 and S32 road bicycles equipped with fork steerer tubesmanufactured in China by ADK Technology Limited.

Felt has decided to recall these forks voluntarily because it has discovered a potential issue with these ADK fork steerer tubes, which may cause the fork steerer tube to crack or break.

Fortunately, the issue has not resulted in serious personal injury. Nevertheless, Felt has commenced a voluntary recall of these bicycles to maximize the safety of its customers.

Felt requests your assistance in this recall effort. Specifically, we request that you take the

following very important steps immediately:

  1. Stop use of your 2009 B12, B16 or S32 bicycle immediately.
  2. Contact your local Felt Authorized Dealer to receive a free inspection and repair.

Felt regrets any inconvenience this recall may cause. We appreciate your understanding, and we

are working to get you back and on your bicycle with as little delay as possible.

For additional information including list of Felt Authorized Dealers, call Felt Bicycles toll-free at

(866) 433-5887 ext. 3, by e-mail at, or visit FELT at