Frequently Asked Questions
What is R.A.C.E.?
R.A.C.E. is Nytro’s ‘Rewards And Customer Exclusives’ loyalty program.
How does R.A.C.E. work?
R.A.C.E. is a rewards program based on points. For every $1 you spend, 1 point is earned. Accumulate points and earn quarterly reward coupons that can be redeemed, transferred or gifted.
How do I join R.A.C.E.?
Place an order at Nytro.com to automatically be enrolled in R.A.C.E. Your first online order will earn Double Points! In-store customers are enrolled by providing their E mail address to any sales associate.
Can I opt out of R.A.C.E.?
Yes. You can opt out of R.A.C.E. by clicking the Nytro Rewards icon at the bottom of the website. Enter your Email address in the Opt Out section and you will be removed from the R.A.C.E. program.
How do I check my R.A.C.E. points balance?
You can check your R.A.C.E. points balance by logging into your account and clicking the 'View R.A.C.E. Rewards' link.
Is there a limit to how many R.A.C.E. points I can earn?
There is no limit to the number of points you can earn and points will carry over to the next quarter if a reward is not earned during the current quarter.
How do I redeem my R.A.C.E. points?
Earned R.A.C.E. points coupons will be emailed to you immediately following each calendar quarter.
Can I redeem my R.A.C.E. points early?
Yes. If you want to redeem your R.A.C.E. points early, call 800 697 8007 x112 to place your order.
Do R.A.C.E. coupons expire?
Yes. R.A.C.E. coupons expire 12 months after the date issued.
Can R.A.C.E. points be used in conjunction with another order?
No. R.A.C.E. points can only be redeemed as a separate order.